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Privacy Policy

We respect your privacy. This page explains how Komalika collects, uses and protects your information.

1. Information We Collect

We collect information you provide when you place an order, create an account, or contact support. This includes name, phone number, email address, shipping address and order details. We do NOT store card or bank details on our servers.

2. How We Use Information

  • To process and deliver your orders.
  • To respond to your inquiries and provide customer support.
  • To send order updates, shipping details and promotional offers (only if you opt in).

3. Data Sharing & Third Parties

We share minimal information with trusted third parties only to fulfill orders (couriers, payment processors) and to run necessary analytics. These providers are bound by confidentiality and may only use your data for the specified purpose.

4. Cookies & Tracking

We use cookies and similar technologies to improve site performance, remember preferences, and analyze traffic. You can disable cookies from your browser, but some features may stop working correctly.

5. Data Security

We follow industry-standard security practices to protect your data. While we try to keep your data safe, no internet transmission is fully secure — use strong passwords and protect your account access.

6. Your Rights

You may request access, correction, or deletion of your personal data. To exercise these rights, contact our support team and we will assist you promptly.

7. Retention

We retain order and account information as necessary for business, legal, and tax purposes. If you request deletion, we will remove personal data where possible while retaining necessary transactional records per law.

8. Children

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Contact

Questions or requests regarding privacy can be sent to:

Last updated: November 2025

By using Komalika you agree to this Privacy Policy. Komalika may update this policy periodically; we recommend checking this page for changes.